Support

Need help with KeepMyBooking? Our team supports customers and businesses using the app on iPhone, iPad, Mac, and Android.

Contact us

• Email: [email protected]
• Phone: +61 2 8456 7107 (Australian business hours)

Self-service help

• Frequently Asked Questions - bookings, payments, merchant setup, and troubleshooting
• User Guide - step-by-step walkthroughs for customers and businesses
• Complaint Handling Policy - how to raise a formal complaint
• Delete Account - account deletion instructions

When contacting support

Please include your account email, the device you are using (for example Mac or iPhone), and a short description of the issue. Screenshots help us resolve problems faster.